Site5 is based in California and was founded in 1998 by Matt Lightner and Rod Armstrong. What Site5 offers is a quality and reliable web hosting. They have a great variety of web hosting plans and types of web hosting available with them. They are not only into basic web hosting solutions for individuals and small businesses but also have top notch package for virtual servers hosting plans and dedicated servers plans. The customer support is very impressive and network connections and very strong. Their web hosting packages have bundles of features and are loaded with plenty of bandwidth. Although Site5 started as a tiny company that used to resell from one shared account but now they are leading the industry by operating over 100 servers and a private network.
Basic plan offered by Site5 is the cheapest shared hosting plans available; it cost for $4.95 per month when paid for 3 years upfront, with no setup fee. This plan known as “Host Basic” and has amazing features like unlimited hard disk, unlimited bandwidth available per month, unlimited emails, and hosting of unlimited websites. The backup are taken daily and each website is provided with a dedicated IP.
The website hosted at Site5 enjoy hardware specs of Dual 5130 Xeons servers, at least 4GB RAM and operating system Linux OS which makes an excellent combo for perfect hosting services. The control panel used by Site5 is NetAdmin 3. This is very much different from the cPanel that customer are usually keen to see and use. It is easy to use and even a newbie can do things like domain management, database management, setting up email addresses and forwarders in minutes. Even file management is a child’s play. The wonderful thing about Net Admin 3 is that is also comes with Fantastico. With it, in a click you can install WordPress, Joomla, phpBB, Mamboo and others.
Reliability is one thing that can never be questioned at Site5. They provide a 100% no question money back guarantee for 30days if your site experiences an uptime less than 99.9%. And also add $5 to your account. Customer support staff’s response is also guaranteed, if no contacts you back in 24 hours a refund of $1 can be claimed per ticket.
Site5 has a steadfast support system working 24×7. Even if the problem is small they would not neglect it and do their best to efficiently solve the issue. The support is available via email, live chat and telephone line. The email and live chat are available 24×7 but the telephone lines are available in US working hours only. Sometime they take some time, longer than usual to resolve the issues but they do their best solve any issue that troubles their customer even a bit. Site5 proudly displays a weekly average response time on its website and to our best knowledge it has never been more than 15 minutes. This is simply awesome for a web host with such a large clientele.
Site5 Rating
Reliability 5/5
Support 5/5
Price & Features 5/5
User Friendly 5/5
Overall Rating 5/5
Site5 Pros
- Excellent hosting service and yet affordable
- Unlimited space
- Unlimited bandwidth
- Unlimited email addresses
- Free domain on signup
Site5 Cons
- Slow Customer Support
- Phone line available in US working hours only
- No cPanel available